These Terms of Service ("Terms") govern your use of the website nexuscodes.tech (the "Website") and any enquiry, proposal or engagement with Nexus Software Development FZE LLC ("Nexus", "we", "us" or "our").
Nexus Software Development FZE LLC is an establishment licensed by Ajman NuVentures Centre Free Zone under Amiri Decree No. 15 of 2023, with licence and registration number 2622921144888 and a share capital of AED 100,000. Our registered office is Office BC-894222, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates.
By using the Website or contacting us, you agree to these Terms. If you do not agree, please do not use the Website.
1. Our services
Nexus provides software development and related services, including:
- custom business software and web applications
- mobile applications
- websites and e-commerce platforms
- UI/UX and graphic design
- hosting, maintenance and technical support
- IT consulting
The information on the Website is a general description of our services. It is not an offer capable of acceptance. The services we provide to you, and the terms on which we provide them, are set out in a written proposal, quotation or service agreement signed by both parties (the "Agreement").
2. Proposals, quotations and estimates
2.1 Any estimate we give before reviewing your requirements in detail, including estimates given by email, WhatsApp, phone or through the Website, is indicative only and is not binding.
2.2 Written quotations are valid for 30 days from the date of issue unless stated otherwise.
2.3 A project starts only after both parties have signed the Agreement and we have received the initial payment set out in it.
3. Relationship with the Agreement
If there is any conflict between these Terms and a signed Agreement, the Agreement prevails for that project.
4. Fees and payment
4.1 Fees, payment milestones and due dates are set out in the Agreement. Unless agreed otherwise, projects require an initial deposit before work starts, with the balance payable against agreed milestones.
4.2 All prices are in UAE Dirhams (AED) and exclude Value Added Tax (VAT) and any other applicable taxes unless stated otherwise.
4.3 Payments are made by bank transfer to the company bank account stated on our official invoice. We will never ask you to pay into a personal account. If you receive a request to change our bank details, please confirm it with us by phone before paying.
4.4 We may pause work on a project if an invoice remains unpaid more than 14 days after its due date, until the payment is received.
4.5 Third-party costs, such as hosting, domains, app store accounts, paid APIs, software licences and stock assets, are charged separately unless the Agreement says otherwise.
5. Client responsibilities
You agree to:
- provide accurate information, content, feedback and approvals in a timely manner
- ensure you have the rights to any content, data, logos or materials you give us
- nominate a contact person who can make decisions on your behalf
- review and test deliverables within the period agreed in the Agreement
Delays in providing information or approvals may affect the timeline and costs.
6. Changes to scope
Any work outside the agreed scope is a change request. We will confirm the impact on cost and timeline in writing before carrying out the change.
7. Intellectual property
7.1 Unless the Agreement says otherwise, ownership of the custom code and designs created specifically for your project transfers to you once all fees for that project have been paid in full.
7.2 Nexus keeps ownership of its pre-existing tools, libraries, frameworks, templates and know-how. Where these are included in your deliverables, you receive a non-exclusive, perpetual licence to use them as part of your project.
7.3 Open-source and third-party components remain subject to their own licences.
7.4 Unless you ask us not to in writing, we may mention your company name and describe the project in general terms in our portfolio, without disclosing any confidential information.
8. Confidentiality
Each party will keep confidential any non-public business, technical or financial information received from the other party, and will use it only for the purpose of the engagement. This obligation does not apply to information that is public, already known to the receiving party, or required to be disclosed by law.
9. Warranty and support
9.1 We will perform our services with reasonable skill and care.
9.2 After delivery, we provide a free support period, as set out in the Agreement, to fix defects in the delivered work. This does not cover new features, changes in requirements, issues caused by third-party services, or changes made by you or others.
9.3 Ongoing maintenance after the free support period is available under a separate maintenance package.
9.4 We do not guarantee that any software will be completely error-free or uninterrupted, or that a project will achieve a specific business result, ranking or revenue.
10. Limitation of liability
10.1 To the maximum extent permitted by UAE law, Nexus will not be liable for any indirect, incidental or consequential loss, including loss of profit, revenue, data or business opportunity.
10.2 Our total liability arising from any project is limited to the total fees you paid to us for that project.
10.3 Nothing in these Terms limits liability that cannot be limited under UAE law.
11. Termination
Either party may end an engagement as set out in the Agreement. If an engagement ends early, you will pay for the work completed up to the termination date, and we will hand over the work that has been paid for.
12. Use of the Website
You must not:
- use the Website for any unlawful purpose
- attempt to gain unauthorised access to the Website or its systems
- copy, reproduce or reuse the Website's content, design or code without our written permission
- submit false information or malicious content through our forms
The Website is provided "as is". We may update, change or suspend it at any time without notice.
13. Third-party links
The Website may contain links to third-party websites or services, such as WhatsApp or social media platforms. We are not responsible for their content or practices.
14. Privacy
Our collection and use of personal data is described in our Privacy Policy.
15. Governing law and jurisdiction
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ajman. The courts of Ajman have exclusive jurisdiction over any dispute arising from these Terms or from your use of the Website. The parties will first try in good faith to resolve any dispute amicably within 30 days.
16. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date.
17. Contact us
Nexus Software Development FZE LLC
Office BC-894222, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates
Email: info@nexuscodes.tech
Phone: +971 50 415 8331
WhatsApp: +971 55 481 5252